Frequently asked questions about (((eTicket

The VDV Core Application is the open data and interface standard for electronic fare management in public transport in Germany. The standard allows passengers to take buses and trains without cash. However, they need a user medium (such as a chip card or smartphone) on which the ticket is electronically stored. The VDV Core Application is capable of calculating all fares.

The first step in participating in (((eTicket Deutschland is registering in the ASM tool. The FULL (((eTicket, (((eTicket Ready and (((eTicket Barcode agreements are available for download in the tool. A transport provider or transport authority becomes a participant upon signing one of these agreements.

We recommend downloading the starter kit once you have registered in the ASM tool. The starter kit explains all the further steps in detail and in the correct order.

The ASM tool is the first step to participating in (((eTicket Deutschland and is the central database for the administration and organisation of (((eTicket Deutschland. It is also the common client interface for all current and potential (((eTicket Deutschland participants and manufacturers.

It provides access to the VDV Core Application specifications, the products that VDV eTicket Service offers and support for various central security-relevant processes such as ordering security management components (keys, SAMs, cryptograms) and managing contacts.

The (((eTicket Deutschland SharePoint is the (((eTicket Deutschland project communication platform. It makes it easier to coordinate activities and projects in the (((eTicket Deutschland community. You will find the following topics already addressed in SharePoint: processing change requests, projects, the (((eTicket Forum and the WIKI archive.

All VDV Core Application specifications are available on the home page and in the ASM tool in the products section.

You must accept the terms of use to use the VDV Core Application specifications. You can read and accept them on the home page before downloading the specifications. They are also contained as a PDF in the VDV service package.

VDV eTicket Service offers a wide range of seminars. Our annual events range from Core Application basics and project seminars to specialised seminars and user training. They are taught by experts who cover all aspects of the VDV Core Application in depth.

The experts at VDV-ETS are also happy to answer questions and provide advice.

Infrastructure for issuing and verifying tickets is necessary for the technical operation of an (((eTicket Deutschland system. This infrastructure includes user media (e.g. chip cards), terminals for reading and checking user media, terminals for issuing e-tickets, control units and a background system.

CTC advanced GmbH, an independent testing laboratory, offers certification of all components that are relevant for an (((eTicket Deutschland system to ensure technical security and interoperability. Usually, the manufacturers of the components request this certification.

Companies that make components, systems and software for (((eTicket Deutschland are eligible to receive the package for manufacturers. This package features all of the necessary VDV-ETS services, including an OrgID, (((eTT and the use of central systems.

The basic data protection requirements for electronic fare management in Germany have been developed and agreed with Germany’s federal and state data protection commissioners (Datenschutzbeauftragte des Bundes und der Länder). A total of 11 data protection standards have been defined. Please refer to the information on data protection for participating transport providers for more information.

Transport providers can use (((eTicket Deutschland to sell conventional zone tickets and travel cards as well as use-based tickets depending on the extent to which they use the system.

a) Pre-journey: Selection of a certain ticket (e-payment/e-ticket) Customers who know exactly where they are going and the required fare can purchase a ticket prior to departure as a traditional paper ticket (e-payment) or in digital form as an (((eTicket with a chip. Fare, validity and zones are determined prior to departure.

b) During the journey: Flexible fare collection and calculation Customers who do not know what ticket they need prior to departure or are not sure where they need to disembark can use the automated fare collection option. It works like a taximeter: the fare is determined once the passenger reaches his or her final destination. There are two ways to use automated fare collection:

• Active validation using a reader (check-in/check-out)

When passengers get on a bus or train, they hold their (((eTicket Deutschland – their chip cards or mobile phones, for example – up to a reader at the stop or in the bus or train. The terminal give the passenger a signal that he or she has checked in. They check out when they disembark. The background system calculates what the journey cost.

• Automatic validation using RFID (be-in/be-out)

Currently still being tested, this option will eliminate the need to hold the (((eTicket Deutschland up to a reader when passengers embark and disembark. Instead, an on-board device using radio technology automatically detects and reads signals from the passenger’s ticket.

(((eTicket Deutschland can also be stored on NFC-enabled smartphones. The NFC chip functions independently of the smartphone.

(((eTicket Deutschland can also be used to provide additional mobility-related services in addition to conventional ticketing for the use of public transport. Possible additional functions include car sharing, bike hire or parking.

There are two main differences between a barcode-based e-ticket and a chip-based e-ticket. Unlike a printed barcode or one displayed on the screen of a mobile telephone, a chip-based e-ticket cannot be copied, significantly increasing the level of security.

In addition, it takes significantly longer to verify the validity of a barcode ticket due to the need for ID-based authentication, whereas all authorisation information for an e-ticket using a chip card is stored on the chip.

Every participating transport provider has the opportunity to suggest changes to the VDV Core Application. To do so, they can file a change request for discussion by a committee of experts for subsequent consideration and approval by the management and the other participating transport providers.

Once they have issued their approval, the change is included in the next release.

Every participating (((eTicket Deutschland transport provider can vote in the meeting of participating transport providers, which discusses and approves recommended changes. The meeting of participating transport providers is convened at least once a year.